The smartest alternative toViable

Discover why modern product teams choose Enterpret's customizable taxonomy, and granular customer insights. Say goodbye to high-level insights and opaque feedback analysis 👋

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Enterpret is what
Viable could've been

Unlock the true power of customer feedback.
Complete control & transparency guaranteed!

Enterpret

Viable

Main features

Unify Multiple Feedback Sources

Automatically Tag Concepts / Topics

Custom Built Machine Learning Models

Feedback Trend Analysis

Integrate with Customer Support Tools
(Zendesk, Intercom, etc)

Customizable Taxonomy

Transparent Tagging

In-depth Product Feedback Insights

Analyze Call Recordings

Integrate with Product Analytics Tools (Amplitude, Mixpanel)

Integrate with Data Warehouse (Snowflake)

Integrate with Communities & Forums (Discord, Discourse, etc)

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And not just that..

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Comprehensive analytics and reporting suite

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Customer-specific continuously learning Machine Learning models

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How does it work?

Key features that power our automated survey analysis

Source of truth of all feedback

Capture feedback from any source & any language, be it reviews, conversation, support tickets, forums, surveys, or ad-hoc files.

Adaptive customer feedback taxonomy

Give structure to unstructured customer feedback - customized just for you. No maintenance as it adapts to changes in feedback over time.

Advanced analytics suite

Query on taxonomy along with user properties to find relevant feedback. Visualize to get insights at a glance. Share results with your teammates. Automate work by setting up reports.

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Browse features

Why team up with us?

Easy prioritise and know which pain point to tackle first

Feel the impact of product developments through measurable data

Be on the top of growing issues to nip in the bud before they grow into bigger problem

Report and analyse feedback cohesivly, accuratley and with ease

Trusted by the world's best product teams

“The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.”

Misty Smith

Head of Product Operations