The smartest alternative to Keatext
Discover why modern product teams choose Enterpret's customizable taxonomy, and granular customer insights. Say goodbye to high-level insights and opaque feedback analysis 👋
Enterpret is what
Keatext could've been
Unlock the true power of customer feedback.
Complete control & transparency guaranteed!
Main features
(Zendesk, Intercom, etc)
Why is Enterpret the superior choice?
It's how modern product teams win
Align your roadmap with customer needs
Auto-tagged feedback from multiple sources helps you build the right things first.
Quantify each customer pain
...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.
Accuracy you can rely on
Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.
The system of intelligence for all customer feedback ensures you build the right things first.
Quantify each customer pain
...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.
Accuracy you can rely on
Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.
Leverage feedback users have shared already by joining it with user behavior segments. Save time setting up user interviews and surveys.
Synced audience
Integrate with tools for event analytics, user cohorts, feature flags.
Compare and contrast
Answer questions like how are my churned users different from my power users in the feedback they share?
Insights for every user segment
Leverage the feedback users have already shared by combining it with behaviour segments. No more focus group interviews and surveys.
Synced audience
Integrate with tools for event analytics, user cohorts, feature flags.
Compare and contrast
Answer questions like how are my churned users different from my power users in the feedback they share?
Post-launch feedback you can trust
Ship a better V1.1. Faster!
Rapid Identification
Find emerging feedback trends, good or bad, from your beta users.
Investigate through self serve analytics
Don't be blocked on product ops and customer support to get feedback on recent launches.
Ship a better V1.1. Faster!
Rapid Identification
Find emerging feedback trends, good or bad, from your beta users.
Investigate through self serve analytics
Don't be blocked on product ops and customer support to get feedback on recent launches.
Make data-backed decisions. Justify or rule out assumptions through a simple UI with no manual work.
One Interface for customer feedback
All customer feedback is collected, structured, and accurately tagged. tagged.
Answer why experiment failed
If a user has shared feedback on it, Enterpret will find it and quantify its impact.
Meaningful insights from sales calls
Bridge the gap between product and sales, on auto-pilot.
Ambient awareness
Subscribe to keywords and get pinged in slack whenever it gets mentioned in a call. Leverage summaries to decide which calls to listen to and which to ignore.
Learn why deals were lost
Quantify and listen to exact snippets of top product feedback reasons for any cohort of opportunities/accounts.
Never miss a bug again
Identify bugs, UX issues, as soon as they happen. No product quality issue slips through the crack.
Auto discovery of issues
Continuously discover granular reasons for new customer feedback.
Extremely fast and proactive
Get alerted wherever you want as soon as an anomaly happens.
Identify bugs, UX issues, as soon as they happen. No product quality issue slips through the crack.
Auto discovery of issues
Continuously discover granular reasons for new customer feedback.
Extremely fast and proactive
Get alerted wherever you want as soon as an anomaly happens.
How does it work?
Key features that power our automated survey analysis
Source of truth of all feedback
Capture feedback from any source & any language, be it reviews, conversation, support tickets, forums, surveys, or ad-hoc files.
Adaptive customer feedback taxonomy
Give structure to unstructured customer feedback - customized just for you. No maintenance as it adapts to changes in feedback over time.
Advanced analytics suite
Query on taxonomy along with user properties to find relevant feedback. Visualize to get insights at a glance. Share results with your teammates. Automate work by setting up reports.
Powerful Semantic Search
Google-like search across your entire feedback. Search for what the user meant, not just how the user said it.
Integrations galore
Anywhere you want to ingest feedback from, anywhere you want to send customer feedback insights to - we've got you covered.
Enterprise grade security
SOC-2 Type II certification, penetration tested, and regular vulnerability scans. Hosted behind a VPC. Data encryption at rest and transit.
Trusted by the world's best product teams
“The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.”
Our Investors
Don't settle for high-level feedback analysis.
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Customer Feedback Intelligence for Product Teams
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