Overview

Enterpret is a leading customer feedback intelligence platform powered by state-of-the-art Natural Language Processing. Our service aggregates and analyzes customer feedback across all channels in one place, and machine learning models can adjust to customer feedback in more than 50 languages. The data is analyzed to discover anomalies, monitor key trends, and quantify and classify sentiment. The platform offers the ability to search across all feedback and to push customer insights from Enterpret to product workflows. Enterpret helps companies prioritize products, measure product improvements' impact, discover nascent themes, and generate relevant and timely reporting.

This whitepaper outlines Enterpret’s services approach to security, privacy, and compliance, including details on organizational and technical controls regarding how Enterpret protects your data.