Say goodbye to manual text analysis

Modern business leverage Enterpret's feedback analytics to ensure no customer pain goes unnoticed, ever. Prioritise your roadmaps, spot emerging customer challenges, and stay ahead of the competition.

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Why upgrade your text analysis game?

It's how modern product teams leap from feedback to insights

Find out top customer pain-points

Auto-tagged feedback from multiple sources helps you build the right things first by quantifying customer pain with accuracy you can rely on.

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The system of intelligence for all customer feedback ensures you build the right things first.

Quantify each customer pain

...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.

Accuracy you can rely on

Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.

Leverage feedback users have shared already by joining it with user behavior segments. Save time setting up user interviews and surveys.

Synced audience

Integrate with tools for event analytics, user cohorts, feature flags.

Compare and contrast

Answer questions like how are my churned users different from my power users in the feedback they share?

Break down text analytics by cohorts

Leverage the feedback users have already shared by combining it with their behaviour cohorts. No more focus group interviews and surveys.

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Discover customer issues in real-time

Identify bugs, UX issues, as soon as they happen. No product quality issue slips through the crack.

Identify bugs, UX issues, as soon as they happen. No product quality issue slips through the crack.

Auto discovery of issues

Continuously discover granular reasons for new customer feedback.

Extremely fast and proactive

Get alerted wherever you want as soon as an anomaly happens.

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And not just that..

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Comprehensive analytics and reporting suite

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Customer-specific continuously learning Machine Learning models

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How does it work?

Key features that power our text analysis

Source of truth of all feedback

Capture feedback from any source & any language, be it reviews, conversation, support tickets, forums, surveys, or ad-hoc files.

Adaptive customer feedback taxonomy

Give structure to unstructured customer feedback - customized just for you. No maintenance as it adapts to changes in feedback over time.

Advanced analytics suite

Query on taxonomy along with user properties to find relevant feedback. Visualize to get insights at a glance. Share results with your teammates. Automate work by setting up reports.

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Browse features

Why team up with us?

Easy prioritise and know which pain point to tackle first

Feel the impact of product developments through measurable data

Be on the top of growing issues to nip in the bud before they grow into bigger problem

Report and analyse feedback cohesivly, accuratley and with ease

Trusted by the world's best product teams

“The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.”

Misty Smith

Head of Product Operations