Voice of Customer software for product builders.

Discover why modern product teams trust our platform to analyse product feedback and build a product customers truly want.

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Why use a voice of customer tool?

It's how modern product teams win

Align your roadmap with customer needs

Auto-tagged feedback from multiple sources helps you build the right things first. Quantify each customer pain with accuracy you can rely on.

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The system of intelligence for all customer feedback ensures you build the right things first.

Quantify each customer pain

...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.

Accuracy you can rely on

Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.

Leverage feedback users have shared already by joining it with user behavior segments. Save time setting up user interviews and surveys.

Synced audience

Integrate with tools for event analytics, user cohorts, feature flags.

Compare and contrast

Answer questions like how are my churned users different from my power users in the feedback they share?

Insights for every user segment

Leverage the feedback users have already shared by combining it with behaviour segments. No more focus group interviews and surveys.

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Make data-backed decisions. Justify or rule out assumptions through a simple UI with no manual work.

One Interface for customer feedback

All customer feedback is collected, structured, and accurately tagged. tagged.

Answer why experiment failed

If a user has shared feedback on it, Enterpret will find it and quantify its impact.

Meaningful insights from sales calls

Bridge the gap between product and sales, on auto-pilot. Set up keyword alerts and learn which product limitations are driving lost sales.

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And not just that..

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Comprehensive analytics and reporting suite

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Customer-specific continuously learning Machine Learning models

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How does it work?

Key features behind our voice of customer platform

Source of truth of all feedback

Capture feedback from any source & any language, be it reviews, conversation, support tickets, forums, surveys, or ad-hoc files.

Adaptive feedback taxonomy

Give structure to unstructured customer feedback - customized just for you.

Advanced analytics suite

Query on feedback to find what find what you need. Share results with your teammates. Automate work by setting up reports.

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Browse features

Why team up with us?

Easy prioritise and know which pain point to tackle first

Feel the impact of product developments through measurable data

Be on the top of growing issues to nip in the bud before they grow into bigger problem

Report and analyse feedback cohesivly, accuratley and with ease

Trusted by the world's best product teams

“The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.”

Misty Smith

Head of Product Operations