TOOLS

Free AI Ticket Tagging Analyzer and Insight Generator

Try our AI-powered tool to analyze your ticket tagging accuracy and generate strategic insights.

Upload a csv of support tickets, and our engine will send you an accuracy score, recommended classification, and a report for your team:
Tag accuracy score
Classification into praise, complaint, help, improvement
Select insights and analysis
Get your free analysis

Listen, learn, and act on customer feedback

Tag tickets

Tag Support Tickets

Categorize Support Tickets

Submit the form above to analyze your support ticket tags for free‍

Source of truth
Unify all feedback from all sources in a matter of few minutes to get the most comprehensive voice of your customer.
Custom feedback Taxonomy
Give structure to unstructured customer feedback - customized just for you. Taxonomy adapts to changes in feedback over time.
Co-pilot for customer insights
Wisdom provides fast insights in an intuitive chat interface. Ask any question and get answers without complexity.
User-friendly analytics suite
Get powerful insights with easy to build dashboards, automated summaries, and alerts making it easy to use for even non-technical folks.
Partners


From implementation and onwards, get dedicated data auditors for weekly model refreshes, plus a dedicated CSM partner
Unlimited user seats
Bring your entire team into Enterpret without prohibitive costs and foster a culture of customer-centric strategy