See Enterpret in Action with Your Customer Feedback
Tell us how your team collects feedback today. We'll show you what it looks like when Enterpret unifies and analyzes it.
"Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?"
Enterprise-grade security, built in.
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We can literally say: these users have written in more than five times this month, this is a likely churn risk, and that we might lose $500k a month from this.
We can see a direct line from customer problems to how much money is at risk.”
Enterpret connects millions of our feedback records, helping align everyone around the top issues or requests and make it accessible to all our teams."
Frequently Asked Questions
Enterpret helps product, leadership, voice of customer and customer experience teams.
We recommend that teams have at least 1,000 combined feedback records from all sources (support tickets, social, communities, etc.) per month.
Enterpret works well for any team that is looking to consolidate customer feedback and understand what their customers want, at scale.
Enterpret helps product development teams consolidate their data and build custom taxonomies using large language models to automate tagging. Teams use Enterpret to surface answers to the most pressing customer questions, identify the most critical pain points to solve, and validate what customers care about the most.
Enterpret is committed to delivering forward-thinking technology while honouring the responsibility to safeguard the data customers share with us. We are SOC 2 Type 2, GDPR, and CCPA compliant. For full details on our security posture you can go to https://www.enterpret.com/security.
Enterpret integrates with 50+ tools for a variety of use cases. From importing customer feedback to notifying support agents of trending issues, we integrate with many products used by CX, Support, Product, Sales, and Marketing teams (e.g. Zendesk, Gong, Qualtrics, Linear, etc). Check out https://www.enterpret.com/platform/integrations for a full list of integrations.
