uNIFIED fEEDBACK rEPOSITORY

Bring every customer signal into one secure place.

Easily connect all your customer feedback data sources and leverage our powerful data management tools to unlock impactful insights.
Enterpret is the source of truth for your voice of customer
Consolidated Insights
With 50+ real-time integrations and 23+ custom LLMs, easily unify data across surveys, support tickets, socials, reviews, communities, calls and more.
Sync and Enrich Data
Bring in metadata from Mixpanel and Amplitude and leverage native Data Enrichment capabilities to improve and transform data for deep insights.
Text, Audio, and Video Support
Multimodal support ensures no feedback left behind. Listen to audio quotes and easily run analyses across all data.
Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.
Michael Bartimer
Revenue Operations Lead
The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.
Larisa Sheckler
COO, Samsung Food
Enterpret makes it easy to understand and prioritize the most important feedback themes. Having data organized in one place, make it easy to dig into the associated feedback to deeply understand the voice of customer so we can delight users, solve issues, and deliver on the most important requests.
Lauren Cunningham
Head of Support and Ops
The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.
Misty Smith
Head of Product Operations, Notion
We use Enterpret for our VoC & Root Cause Elimination Program. It's helping us solve the issues of aggregating disparate sources of feedback (often tens of thousands per month) and distilling it into specific reasons, with trends, so we can see if our product fixes are delivering impact.
Nathan Yoon
Business Operations, Apollo.io

Spend less time in spreadsheets, more time generating insights with our data management capabilities

Data Enrichments
Leverage AI-powered and formula-based enrichments to automatically turn messy, incomplete metadata into insights.
Multi-language support
Built-in multilanguage support so you can build global and regional analyses.
Behavioral analysis
Combine behavioral and usage data, with feedback to slice, dice, and analyze for a holistic understanding of customers.
Persistent repository
Even if you switch to a different set of tools, your historical data is always accessible.
Data Normalization
Automatic, rule-based normalization frees you from brittle spreadsheet macros.
Unified Fields
Easily connect inconsistent fields - like "ID", "User ID", "Author" - across data sources and channels, so you can get a holistic picture.

Turn feedback into growth.

Custom Taxonomy
Adaptive models custom built from your feedback for your organization.
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Insights
Reveal underlying motivations or issues that prompted the customer to give feedback.
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Close the Loop
Represent specific aspects of your product that the feedback is about.
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