Surface answers about your customers and uncover critical insights
Solve customer pain, delight customers, and grow revenue with the most important insights.
Learn from your customers and align your organization around the most important insights
Trends and Anomalies
Visualize spikes or dips in your feedback that deviate significantly from standard patterns to identify and address issues or capitalize on positive trends quickly.
Monitor the feedback metrics that matter most to your organization and get a centralized view of your data, making it easier to track and analyze.
Email and Slack notifications
Get timely notifications and subscribe to get updates on critical Reports, Dashboards, Themes and user segments.
How ENTERPRET iNSIGHTS Works
Enterpret empowers product organizations to listen, understand, and build a strong culture of empathy for customers by making it easy to uncover and surface insights to everyone across the organization.
The deepest most accurate customer insights to drive product growth
Be proactive vs reactive. Enterpret helps you get the insights that helps you delight customers and address issues immediately.
Enterpret's Anomalies feature makes it easy to quickly toggle a button to identify emerging issues before they snowball.
Curate dashboards that make it easy to understand the requests of key segments and cohorts that can be shared quickly.
Easily find out and verify what are the top reasons for detractors, or low customer satisfaction.
Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.
Revenue Operations Lead
Enterpret has made it so much easier to understand our customer feedback. Every month I put together a Voice of Customer report on feedback trends. Before Enterpret it would take me two weeks - with Enterpret I can get it done in 3 days.
Product Operations, Notion
Boll & Branch takes pride in being a data driven company and Enterpret is helping us unlock an entirely new source of data. Enterpret quantifies our qualitative data while still keeping customer voice just a click away, adding valuable context and helping us get a more complete view of our customers.
Senior Product Analyst, Boll & Branch
As a PM, I want to prioritize work that benefits as many of our customers as possible. It can be too easy to prioritize based on the loudest customer or the flavor of the moment. Because Enterpret is able to compress information across all of our qualitative feedback sources, I can make decisions that are more likely to result in positive outcomes for the customer and our business.
Put it together
Combine Insights with these features to unlock your voice of customer and drive product growth from feedback.
Unified Feedback Repository
High-level classifications that help uncover the intent behind customer feedback
Adaptive models custom built from your feedback for your organization.
Close the Loop
Represent specific aspects of your product that the feedback is about.