Surface answers about your customers and uncover critical insights

Solve customer pain, delight customers, and grow revenue with the most important insights.
Learn from your customers and align your organization around the most important insights
Trends and Anomalies
Visualize spikes or dips in your feedback that deviate significantly from standard patterns to identify and address issues or capitalize on positive trends quickly.
Monitor the feedback metrics that matter most to your organization and get a centralized view of your data, making it easier to track and analyze.
Email and Slack notifications
Get timely notifications and subscribe to get updates on critical Reports, Dashboards, Themes and user segments.
Enterpret empowers product organizations to listen, understand, and build a strong culture of empathy for customers by making it easy to uncover and surface insights to everyone across the organization.

The deepest most accurate customer insights to drive product growth

Identify trends
Be proactive vs reactive. Enterpret helps you get the insights that helps you delight customers and address issues immediately.
Uncover Anomalies
Enterpret's Anomalies feature makes it easy to quickly toggle a button to identify emerging issues before they snowball.
Curate dashboards that make it easy to understand the requests of key segments and cohorts that can be shared quickly.
Understand sentiment
Easily find out and verify what are the top reasons for detractors, or low customer satisfaction.
Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.
Mike McNasby
User Research Lead, Descript
Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.
Dina Mohammad-Laity
VP of Data
Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.
Michael Bartimer
Revenue Operations Lead
Enterpret has made it so much easier to understand our customer feedback. Every month I put together a Voice of Customer report on feedback trends. Before Enterpret it would take me two weeks - with Enterpret I can get it done in 3 days.
Maya Bakir
Product Operations, Notion
Boll & Branch takes pride in being a data driven company and Enterpret is helping us unlock an entirely new source of data. Enterpret quantifies our qualitative data while still keeping customer voice just a click away, adding valuable context and helping us get a more complete view of our customers.
Matheson Kuo
Senior Product Analyst, Boll & Branch
As a PM, I want to prioritize work that benefits as many of our customers as possible. It can be too easy to prioritize based on the loudest customer or the flavor of the moment. Because Enterpret is able to compress information across all of our qualitative feedback sources, I can make decisions that are more likely to result in positive outcomes for the customer and our business.
Duncan Stewart
Product Manager

Put it together

Combine Insights with these features to unlock your voice of customer and drive product growth from feedback.
Unified Feedback Repository
High-level classifications that help uncover the intent behind customer feedback
Learn more
Custom Taxonomy
Adaptive models custom built from your feedback for your organization.
Learn more
Close the Loop
Represent specific aspects of your product that the feedback is about.
Learn more
Get a demo with your data