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Read the latest articles on customer feedback analytics best practices, building customer-centric products, and the latest in generative AI.
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Enterpret Voice of Customer Maturity Model
At Enterpret, we work closely with some of the most innovative customer-centric companies like Canva, Loom, Notion, Apollo.io, and more to build their Voice of Customer programs. We’ve put together a playbook inspired by many lessons we’ve gathered by working with these teams to build their VoC programs. Use this as your guide as you think about starting a Voice of Customer initiative or thinking of ways to up-level your program.
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All Categories
Voice of Customer
Customer and Industry Spotlight
Feedback Analytics
Product Insights
Generative AI
Announcements
Voice of Customer
The Ultimate Guide to Building a Voice of Customer Program
July 24, 2024
Feedback Analytics
Enterpret Taxonomy — Revolutionizing the way companies use customer feedback
July 16, 2024
Product Insights
4 ways your product feedback loop is broken
July 8, 2024
Spotlight
How The Browser Company reimagines the internet and closes the loop with Enterpret
June 26, 2024
Spotlight
The Great Chicken App Faceoff: Popeyes vs. Raising Cane’s
June 17, 2024
Spotlight
How Descript bridges quantitative and qualitative insights to innovate for millions of users
June 14, 2024
Product Insights
Navigating “One to Ten”: How we do Product Discovery at Enterpret
June 11, 2024
Feedback Analytics
Customer Feedback Should be Fun!
June 10, 2024
Announcements
Smart Keywords are here to add more precision to your Taxonomy
June 5, 2024
Spotlight
Spotify’s Driving Features: A Bump in the Roadmap
May 21, 2024
Announcements
Curate and share the most important feedback with Collections
May 20, 2024
Voice of Customer
Panel Round-up: Making Feedback Loops Exceptional
April 30, 2024
Spotlight
Stripe cracks down on scammers but mistakenly freezes out innocent users
April 17, 2024
Feedback Analytics
How to prevent your company’s most valuable data set from rotting away
April 4, 2024
Announcements
Introducing Wisdom: Your AI Copilot for Customer Insights
April 3, 2024
Spotlight
How Boll and Branch uses Enterpret to transform feedback into customer loyalty and revenue
April 1, 2024
Product Insights
The Enterpret Product Launch Readiness Guide
March 28, 2024
Feedback Analytics
The magic of finding the unknown unknowns in customer feedback
March 21, 2024
Spotlight
How Canva leverages Enterpret to build products that delight over 170 million users
March 20, 2024
Product Insights
How to use Generative AI to build better products with customer feedback
March 13, 2024
Feedback Analytics
Go from Good to Great: The Value of Understanding Feedback Context
March 4, 2024
Spotlight
How Feeld uses Enterpret to actively listen to community feedback during a product launch
February 20, 2024
Spotlight
OpenAI is winning the GenAI race, but is it leaving everyday users behind?
February 12, 2024
Voice of Customer
Enterpret Voice of Customer Maturity Model
February 9, 2024
Product Insights
How product teams validate assumptions and hypotheses in Enterpret
January 31, 2024
Feedback Analytics
2024 Customer Feedback Resolutions for Product Teams
January 10, 2024
Announcements
Enterpret's 2023 Year in Review!
December 29, 2023
Announcements
Connect customer feedback to revenue with Synced Users and Accounts
December 5, 2023
Spotlight
How Apollo.io grew 9x by mapping customer feedback to revenue
November 21, 2023
Voice of Customer
How to use Voice of Customer at a PLG Company: Insights from Apollo.io’s CPO
November 15, 2023
Product Insights
5 ways to turn customer feedback into insights with Enterpret
November 7, 2023
Announcements
Separate insight from noise with autogenerated Summarized Queries
November 1, 2023
Announcements
Get quick insights and increase team collaboration with Custom Filters
October 23, 2023
Spotlight
Starbucks’ app issues are getting worse, and it’s costing them $44k every month
October 18, 2023
Feedback Analytics
Unleash the Power of Customer Feedback Analytics for Product-Led Growth
October 13, 2023
Product Insights
A Master Class in Product Planning: Insights from John Cutler
October 9, 2023
Announcements
Seamlessly sync your data warehouse to Enterpret with the Census Integration
September 21, 2023
Spotlight
How Figma leverages AI to scale its product feedback loops
September 20, 2023
Spotlight
Airbnb released 50+ features in 2023 but broke their core search experience
September 6, 2023
Spotlight
How Notion is supercharging its product feedback loop using Enterpret
July 11, 2023
Product Insights
Customer Feedback as a Moat
June 1, 2023
Product Insights
Can you measure Product Market Fit?
May 2, 2023
Voice of Customer
8 Best Voice of Customer Tools in 2024
February 6, 2023
Product Insights
Your Product Vision is just a pretty phrase unless you consistently execute the vision
February 1, 2023
Voice of Customer
Harnessing VoC Surveys for Product Growth
February 1, 2023
Feedback Analytics
Three Levels of Social Media Sentiment Analysis - it goes far beyond just Brand Sentiment
January 12, 2023
Announcements
Enterpret - High Performer among Feedback Analytics softwares on G2
December 26, 2022
Feedback Analytics
Your qualitative feedback is abstract and hard to quantify. Here’s how you fix it.
November 14, 2022
Voice of Customer
How to build and scale a Voice of the Customer Program: Learn from leaders at Figma, Notion, and Zoom
September 27, 2022
Product Insights
How to Analyze Customer Feedback
August 17, 2022
Product Insights
Manually Tagging Customer Feedback is Ridiculous
May 19, 2022
Product Insights
Building blocks of MLOps: What, Why and How?
April 28, 2022
Voice of Customer
Here’s why your Voice of Customer program isn’t giving you the insights you need
March 5, 2022
Announcements
Customer Feedback Intelligence for Product Builders
March 3, 2022
Product Insights
You don't (always) need a survey to measure customer satisfaction
February 2, 2022
Voice of Customer
Here’s why your Voice of Customer program isn’t giving you the insights you need
Oct 3, 2023
Voice of Customer
8 Best Voice of Customer Tools in 2024
Feb 26, 2024
Voice of Customer
How to build and scale a Voice of the Customer Program: Learn from leaders at Figma, Notion, and Zoom
Oct 3, 2023
Voice of Customer
Harnessing VoC Surveys for Product Growth
Oct 3, 2023
Voice of Customer
How to use Voice of Customer at a PLG Company: Insights from Apollo.io’s CPO
Jun 12, 2024
Voice of Customer
Enterpret Voice of Customer Maturity Model
Jun 6, 2024
Voice of Customer
Panel Round-up: Making Feedback Loops Exceptional
May 30, 2024
Voice of Customer
The Ultimate Guide to Building a Voice of Customer Program
Jul 25, 2024
Spotlight
How Figma leverages AI to scale its product feedback loops
Jun 19, 2024
Spotlight
How Notion is supercharging its product feedback loop using Enterpret
Jul 11, 2024
Spotlight
How Apollo.io grew 9x by mapping customer feedback to revenue
Jul 16, 2024
Spotlight
OpenAI is winning the GenAI race, but is it leaving everyday users behind?
Mar 22, 2024
Spotlight
How Feeld uses Enterpret to actively listen to community feedback during a product launch
Jun 19, 2024
Spotlight
How Canva leverages Enterpret to build products that delight over 170 million users
Jun 19, 2024
Spotlight
How Boll and Branch uses Enterpret to transform feedback into customer loyalty and revenue
Jun 28, 2024
Spotlight
Stripe cracks down on scammers but mistakenly freezes out innocent users
Apr 18, 2024
Spotlight
Spotify’s Driving Features: A Bump in the Roadmap
Jul 17, 2024
Spotlight
The Great Chicken App Faceoff: Popeyes vs. Raising Cane’s
Jun 19, 2024
Spotlight
How Descript bridges quantitative and qualitative insights to innovate for millions of users
Jul 16, 2024
Spotlight
How The Browser Company reimagines the internet and closes the loop with Enterpret
Jul 11, 2024
Spotlight
Airbnb released 50+ features in 2023 but broke their core search experience
Jul 12, 2024
Spotlight
Starbucks’ app issues are getting worse, and it’s costing them $44k every month
Jun 7, 2024
Spotlight
How Loom leverages Enterpret to democratize feedback and deliver exceptional customer experiences at scale
Jun 7, 2024
Feedback Analytics
Three Levels of Social Media Sentiment Analysis - it goes far beyond just Brand Sentiment
Oct 3, 2023
Feedback Analytics
Your qualitative feedback is abstract and hard to quantify. Here’s how you fix it.
May 30, 2024
Feedback Analytics
Unleash the Power of Customer Feedback Analytics for Product-Led Growth
Nov 28, 2023
Feedback Analytics
2024 Customer Feedback Resolutions for Product Teams
Jun 7, 2024
Feedback Analytics
Go from Good to Great: The Value of Understanding Feedback Context
Jun 7, 2024
Feedback Analytics
The magic of finding the unknown unknowns in customer feedback
Mar 22, 2024
Feedback Analytics
How to prevent your company’s most valuable data set from rotting away
Jun 7, 2024
Feedback Analytics
Customer Feedback Should be Fun!
Jul 26, 2024
Feedback Analytics
Enterpret Taxonomy — Revolutionizing the way companies use customer feedback
Jul 17, 2024
Product Insights
4 ways your product feedback loop is broken
Jul 9, 2024
Product Insights
Can you measure Product Market Fit?
Oct 2, 2023
Product Insights
Your Product Vision is just a pretty phrase unless you consistently execute the vision
Sep 28, 2023
Product Insights
Customer Feedback as a Moat
Feb 26, 2024
Product Insights
Building blocks of MLOps: What, Why and How?
May 30, 2024
Product Insights
How to Analyze Customer Feedback
Dec 1, 2023
Product Insights
Manually Tagging Customer Feedback is Ridiculous
Apr 9, 2024
Product Insights
You don't (always) need a survey to measure customer satisfaction
Sep 28, 2023
Product Insights
A Master Class in Product Planning: Insights from John Cutler
Jun 12, 2024
Product Insights
5 ways to turn customer feedback into insights with Enterpret
May 30, 2024
Product Insights
How product teams validate assumptions and hypotheses in Enterpret
May 31, 2024
Product Insights
How to use Generative AI to build better products with customer feedback
Jun 12, 2024
Product Insights
The Enterpret Product Launch Readiness Guide
Jul 25, 2024
Product Insights
Navigating “One to Ten”: How we do Product Discovery at Enterpret
Jun 12, 2024
No items found.
Announcements
Customer Feedback Intelligence for Product Builders
Oct 10, 2023
Announcements
Enterpret - High Performer among Feedback Analytics softwares on G2
Oct 10, 2023
Announcements
Seamlessly sync your data warehouse to Enterpret with the Census Integration
May 31, 2024
Announcements
Get quick insights and increase team collaboration with Custom Filters
May 31, 2024
Announcements
Separate insight from noise with autogenerated Summarized Queries
May 31, 2024
Announcements
Connect customer feedback to revenue with Synced Users and Accounts
Jun 12, 2024
Announcements
Enterpret's 2023 Year in Review!
May 30, 2024
Announcements
Introducing Wisdom: Your AI Copilot for Customer Insights
Jun 6, 2024
Announcements
Curate and share the most important feedback with Collections
May 31, 2024
Announcements
Smart Keywords are here to add more precision to your Taxonomy
Jun 6, 2024
Customer Feedback Analytics
like it is supposed to be!
Enterpret - Turn customer feedback into product growth. | Product Hunt
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