Synced Users and accounts

Associate revenue with customer feedback

Prioritize action and roadmap by connecting decisions to customer feedback
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Make insights more actionable by tying account and user feedback to revenue.
User and account profiles
Find all feedback by user and account across all data sources.
Define cohorts
Build custom user and account cohorts to track and take action.
Revenue attribution
Plot revenue (account ARR orMRR) to the feedback.
How synced users and Accounts Work
Enterpret makes it possible to see revenue associated with feedback and predictions, find all feedback shared by users or accounts and create and analyze feedback by segments.

The most powerful way to analyze customer feedback

Compare users
See trends and compare feedback between different users and types of accounts.
Create custom segments
Find and quanitfy feedback by user and account across all data sources.
Voice of Customer
Marrying feedback and segmentation makes understanding your voice of customer easy.
Close the loop
Nurture valuable relationships with customers by being able to understand who to follow up with.
Upsell opportunity
Monitor customer behavior for signals that an account is ready to engage in upgrade conversations.
Churn risk reduction
Reduce risk and notify customer facing teams when downward usage or anomalies arise.
We are laser-focused on giving customers more than they expect through a hospitality-first, individualized approach to drive retention and loyalty. Enterpret has allowed us to stitch together a full picture of the customer, including feedback and reviews from multiple data points. We now can super-serve our loyal customers in a way that we have never been able to before.
Anna Esrov
Vice President of Customer Experience & Loyalty
Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.
Michael Bartimer
Revenue Operations Lead
Boll & Branch takes pride in being a data driven company and Enterpret is helping us unlock an entirely new source of data. Enterpret quantifies our qualitative data while still keeping customer voice just a click away, adding valuable context and helping us get a more complete view of our customers.
Matheson Kuo
Senior Product Analyst, Boll & Branch
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
Nathan Yoon
Business Operations,
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
Emma Auscher
Global VP of Customer Experience, Notion

Put it together

Combine Synced Audiences with these features to unlock your voice of customer and drive product growth from feedback.
Unified Feedback Repository
High-level classifications that help uncover the intent behind customer feedback
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Custom Taxonomy
Adaptive models custom built from your feedback for your organization.
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Product Co-Pilot
Fastest most reliable way to answer the hardest questions about your customers.
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Get a demo with your data