Synced Users and accounts
Associate revenue with customer feedback
Prioritize action and roadmap by connecting decisions to customer feedback
Make insights more actionable by tying account and user feedback to revenue.
User and account profiles
Find all feedback by user and account across all data sources.
Build custom user and account cohorts to track and take action.
Plot revenue (account ARR orMRR) to the feedback.
How synced users and Accounts Work
Enterpret makes it possible to see revenue associated with feedback and predictions, find all feedback shared by users or accounts and create and analyze feedback by segments.
The most powerful way to analyze customer feedback
See trends and compare feedback between different users and types of accounts.
Create custom segments
Find and quanitfy feedback by user and account across all data sources.
Voice of Customer
Marrying feedback and segmentation makes understanding your voice of customer easy.
Close the loop
Nurture valuable relationships with customers by being able to understand who to follow up with.
Monitor customer behavior for signals that an account is ready to engage in upgrade conversations.
Churn risk reduction
Reduce risk and notify customer facing teams when downward usage or anomalies arise.
Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.
Revenue Operations Lead
Boll & Branch takes pride in being a data driven company and Enterpret is helping us unlock an entirely new source of data. Enterpret quantifies our qualitative data while still keeping customer voice just a click away, adding valuable context and helping us get a more complete view of our customers.
Senior Product Analyst, Boll & Branch
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
Business Operations, Apollo.io
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
Global VP of Customer Experience, Notion
Put it together
Combine Synced Audiences with these features to unlock your voice of customer and drive product growth from feedback.
Unified Feedback Repository
High-level classifications that help uncover the intent behind customer feedback
Adaptive models custom built from your feedback for your organization.
Fastest most reliable way to answer the hardest questions about your customers.