The smartest alternative to Chattermill

Discover why modern product teams choose Enterpret's customizable taxonomy, and granular customer insights. Say goodbye to high-level insights and manual feedback analysis 👋

See In Action

See In Action

Enterpret is what
Chattermill could've been

Unlock the true power of customer feedback.
Complete control & transparency guaranteed!

Enterpret

Chattermill

Main features

Unify Multiple Feedback Sources

Automatically Tag Concepts / Topics

Custom Built Machine Learning Models

Feedback Trend Analysis

Integrate with Customer Support Tools
(Zendesk, Intercom, etc)

Customizable Taxonomy

Transparent Tagging

In-depth Product Feedback Insights

Analyze Call Recordings

Integrate with Product Analytics Tools (Amplitude, Mixpanel)

Integrate with Data Warehouse (Snowflake)

Integrate with Communities & Forums (Discord, Discourse, etc)

Why Enterpret over Chattermill?

It’s how modern customer-centric teams win!

Align your roadmap with customer needs

Auto-tagged feedback from multiple feedback sources helps you build the right things first. Quantify each customer pain with accuracy you can rely on.

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The system of intelligence for all customer feedback ensures you build the right things first.

Quantify each customer pain

...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.

Accuracy you can rely on

Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.

Leverage feedback users have shared already by joining it with user behavior segments. Save time setting up user interviews and surveys.

Synced audience

Integrate with tools for event analytics, user cohorts, feature flags.

Compare and contrast

Answer questions like how are my churned users different from my power users in the feedback they share?

Insights for every user segment

Leverage the feedback users have already shared by combining it with behaviour segments. No more focus group interviews and surveys.

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Make data-backed decisions. Justify or rule out assumptions through a simple UI with no manual work.

One Interface for customer feedback

All customer feedback is collected, structured, and accurately tagged. tagged.

Answer why experiment failed

If a user has shared feedback on it, Enterpret will find it and quantify its impact.

Meaningful insights from call recordings

Bridge the gap between product and sales, on auto-pilot. Set up keyword alerts and learn which product limitations are driving lost sales.

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And not just that..

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Comprehensive analytics and reporting suite

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Customer-specific continuously learning Machine Learning models

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Why team up with us?

Easy prioritise and know which pain point to tackle first

Feel the impact of product developments through measurable data

Be on the top of growing issues to nip in the bud before they grow into bigger problem

Report and analyse feedback cohesivly, accuratley and with ease

How does it work?

Key features that power our automated feedback analysis

Source of truth of all feedback

Capture feedback from any source & any language, be it reviews, conversation, support tickets, forums, surveys, or ad-hoc files.

Adaptive customer feedback taxonomy

Give structure to unstructured customer feedback - customized just for you. No maintenance as it adapts to changes in feedback over time.

Advanced analytics suite

Query on feedback along with user properties to visualize customer insights. Share analysis dashboards with your teammates. Automate work by setting up reports.

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Browse features

Trusted by the world's best product teams

“The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.”

Misty Smith

Head of Product Operations