Smartest alternative to

All customer feedback unified automatically and categorized accurately
to empower product orgs to build what matters.
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Trusted by customer-led product companies
The Enterpret Advantage
Enterpret automatically unifies your customer feedback across all data types and builds adaptive AI models tailored to your feedback architecture, delivering precise and granular insights.
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Why product development teams choose Enterpret over Syncly

Consolidate and organize customer feedback in hours not days

Centralize all customer feedback in a matter of minutes - social media, sales calls, support tickets, community forums.
Automatic data pull with custom business logic enabled through powerful native integrations.
Unlike Syncly, feedback across all sources is tagged with the same feedback taxonomy in Enterpret.
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Surface the insights that matter

Go beyond high-level topics and understand granular reasons behind feedback trends.
Compare and contrast different user segments and metadata.
Detect and get alerted about anomalously rising feedback trends.
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Confidently drive product strategy with actionable insights
Filter signal from noise through AI models tailored to your feedback architecture.
Compare and Contrast insights across all essential customer segments -  Closed Lost Deals vs. Closed Won Deals, Power Users vs. Casual Users.
Automated feedback reporting and alerts to up-level your execution on what matters the most.
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Listen, learn, and act on customer feedback
quicker  than Chattermill

Source of truth
Unify all feedback from all sources in a matter of few minutes to get the most comprehensive voice of your customer.
Custom Unified Feedback Taxonomy
Give structure to unstructured customer feedback - customized just for you. no maintenance needed as it adapts to changes in feedback over time.
Powerful semantic search
Uncomplicated Google-like search across all of your feedback. Search for what the user meant, not just how the user said it.
User-friendly analytics suite
Built for powerful insights but easy for non-technical operators with pleasant UI, easy to build dashboards, and automated summaries of relevant data.

From implementation and onwards, get dedicated data auditors for weekly model refreshes, plus a dedicated CSM partner
Unlimited user seats
Bring your entire team into Enterpret without prohibitive costs and foster a culture of customer-centric strategy
Unified view of your customers
Enterpret will integrate directly with all your feedback sources.
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Built for scale and enterprise level security
SOC-2 Type II certification, penetration tested, and regular vulnerability scans. Hosted behind a VPC. Data encryption at rest and transit.
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Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.
Mike McNasby
User Research Lead, Descript
We are laser-focused on giving customers more than they expect through a hospitality-first, individualized approach to drive retention and loyalty. Enterpret has allowed us to stitch together a full picture of the customer, including feedback and reviews from multiple data points. We now can super-serve our loyal customers in a way that we have never been able to before.
Anna Esrov
Vice President of Customer Experience & Loyalty
Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.
Dina Mohammad-Laity
VP of Data
Since launching our Voice of Customer program six months ago, our team has dropped our human inquiry rate by over 40%, improved customer satisfaction, and enabled our team to allocate resources to building features that increase LTV and revenue.
Abishek Viswanathan
The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.
Larisa Sheckler
COO, Samsung Food
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
Nathan Yoon
Business Operations,
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
Emma Auscher
Global VP of Customer Experience, Notion
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