Voice of Customer
August 13, 2024

Unlock Growth by Democratizing Feedback

Customer feedback is your company’s secret weapon. But here’s the thing: if it’s stuck in silos, only a few people can access it, or it’s buried in spreadsheets, all that valuable feedback becomes wasted potential. The real magic happens when feedback insights are accessible to everyone—on every team, at every level. That’s where Enterpret comes in.

When feedback is easily accessible, it transforms how teams operate, prioritize, and innovate. In this installment of the "From Noise to Revenue" series, we’re diving into how Enterpret makes feedback accessible everywhere, empowering teams to drive growth through actionable insights.

Democratizing Feedback Accessibility: Empowering Teams to Act Faster and Smarter

Feedback shouldn’t live in a black box. To turn customer insights into growth, every team—from product to marketing to support—needs clear visibility into what customers are saying, feeling, and wanting. Enterpret makes that possible with intuitive dashboards and integrations, ensuring feedback is accessible and actionable across the board.

Descript democratized insights access across teams

Descript has been using Enterpret to make sure everyone at the company has access to feedback. Instead of valuable survey data being in research and sales feedback being with sales. All feedback, quantitative and qualitative feedback is available to everyone, empowering faster, smarter decisions that drive business impact.

Prioritizing and Validating Issues: Aligning Roadmaps with What Drives Customer Growth

Prioritizing your roadmap shouldn’t be a guessing game. Enterpret helps teams prioritize based on real customer feedback, so you’re always working on what matters most. It’s not just about moving fast—it’s about moving in the right direction.

Canva Uses Feedback To Build What Matters Most

The result? Faster rollouts of the features their customers needed most, directly impacting growth.

Proactive Insights Generation: Spotting Issues Before They Escalate and Stay Ahead of Trends

Imagine not having to dig for insights—what if they came straight to you? With Enterpret’s integrations into tools like Slack and Gong, feedback insights are delivered proactively, helping teams spot trends, flag issues, and act before problems escalate. It’s like having a feedback crystal ball.

The Browser Company Stays Ahead of Customer Needs

The Browser Company identified trends and unknown issues as soon as they emerged, allowing them to act quickly and keep growth on track.

Reducing Time for Reporting: Spend Less Time on Reports and More Time Driving Action

Monthly feedback reports should take days, not weeks. Enterpret slashes reporting time by automating data analysis, so teams spend less time collecting data and more time acting on it.

Notion Cuts Reporting Time from Two Weeks to Three Days

Notion cut their reporting time from two weeks to three days. More time for decision-making means faster execution and faster growth.

Mapping Feedback to Revenue Impact: Prioritize Changes that Drive the Bottom Line

Not all feedback is equal. Enterpret links customer feedback to revenue metrics, so teams can prioritize the issues and enhancements with the greatest financial impact.

Apollo.io Maps Feedback to Revenue Metrics for Prioritization

Apollo.io mapped feedback to revenue metrics for prioritization. They focused on changes that directly drove customer satisfaction and revenue growth.

Empowering Teams with Insights: Drive Engagement and Ownership Across Your Organization

True empowerment means teams can access and act on insights without waiting on anyone. Enterpret gives every team the power to search, analyze, and take action on feedback independently, driving engagement and ownership across the organization.

Boll & Branch Empowering Teams to Act Independently

Boll & Branch democratized feedback access for teams, enabling faster decision-making and greater engagement from their teams.

From Feedback Chaos to Revenue-Driving Clarity

In our “From Noise to Revenue” series, we’ve explored how customer feedback, when transformed into clear, actionable insights, powers growth. But accessibility is key—when feedback is available everywhere for everyone, it unlocks the full potential of your teams.

From optimizing workflows to driving strategic decisions, Enterpret makes feedback accessible to every corner of your organization, turning insights into real action—and action into revenue.

Ready to turn customer feedback into revenue-driving insights for your entire organization? We can help, get in touch!

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