Ensure no customer pain goes unnoticed. Ever.
Prioritize your roadmap confidently, spot emerging feedback trends and anomalies, and integrate with product analytics for deeper insights.
Customer Feedback Analytics like it was supposed to be!
Use Cases
Solutions Enterpret Provides For Product Teams
Prioritize your roadmap confidently
The system of intelligence for all customer feedback ensures you build the right things first.
Quantify each customer pain
...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.
Accuracy you can rely on
Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.
The system of intelligence for all customer feedback ensures you build the right things first.
Quantify each customer pain
...across all channels and languages, updated in real-time. No more 90 slide PowerPoint decks to digest.
Accuracy you can rely on
Customer specific models which adapt with your product. No more inaccurate and expensive manual tagging.
Leverage feedback users have shared already by joining it with user behavior segments. Save time setting up user interviews and surveys.
Synced audience
Integrate with tools for event analytics, user cohorts, feature flags.
Compare and contrast
Answer questions like how are my churned users different from my power users in the feedback they share?
Answer the Why behind the What
Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys.
Synced audience
Integrate with tools for event analytics, user cohorts, feature flags.
Compare and contrast
Answer questions like how are my churned users different from my power users in the feedback they share?
Iterate quickly post launch
Ship a better V1.1. Faster!
Rapid Identification
Find emerging feedback trends, good or bad, from your beta users.
Investigate through self serve analytics
Don't be blocked on customer success or support teams to get feedback on recent launches.
Ship a better V1.1. Faster!
Rapid Identification
Find emerging feedback trends, good or bad, from your beta users.
Investigate through self serve analytics
Don't be blocked on product ops and customer support to get feedback on recent launches.
Make data-backed decisions. Justify or rule out assumptions through a simple UI with no manual work.
One Interface for customer feedback
All customer feedback is collected, structured, and accurately tagged. tagged.
Answer why experiment failed
If a user has shared feedback on it, Enterpret will find it and quantify its impact.
Bridge the gap between Product and Sales
Quickly learn from feedback in call recordings.
Ambient awareness
Subscribe to keywords and get pinged in slack whenever it gets mentioned in a call. Leverage summaries to decide which calls to listen to and which to ignore.
Learn why deals were lost
Quantify and listen to exact snippets of top product feedback reasons for any cohort of opportunities/accounts.
Respond to product quality issues faster
Identify bugs, UX issues, as soon as they happen. No product quality issue slips through the crack.
Auto discovery of issues
Continuously discover granular reasons for new customer feedback.
Extremely fast and proactive
Get alerted wherever you want as soon as an anomaly happens.
Identify bugs, UX issues, as soon as they happen. No product quality issue slips through the crack.
Auto discovery of issues
Continuously discover granular reasons for new customer feedback.
Extremely fast and proactive
Get alerted wherever you want as soon as an anomaly happens.
How the magic happens?
Key features that power customer feedback intelligence
Source of truth of all feedback
Capture feedback from any source & any language, be it reviews, conversation, support tickets, forums, surveys, or ad-hoc files.
Adaptive customer feedback taxonomy
Give structure to unstructured customer feedback - customized just for you. No maintenance as it adapts to changes in feedback over time.
Advanced analytics suite
Query on taxonomy along with user properties to find relevant feedback. Visualize to get insights at a glance. Share results with your teammates. Automate work by setting up reports.
Powerful Semantic Search
Google-like search across your entire feedback. Search for what the user meant, not just how the user said it.
Integrations galore
Anywhere you want to ingest feedback from, anywhere you want to send customer feedback insights to - we've got you covered.
Enterprise grade security
SOC-2 Type II certification, penetration tested, and regular vulnerability scans. Hosted behind a VPC. Data encryption at rest and transit.
What our customers say
“The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.”
Our Investors
Struggling to scale customer insights?
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Customer Feedback Intelligence for Product Teams
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