Transform customer feedback into product growth
All customer feedback unified automatically and categorized accurately to empower product orgs to prioritize and build what matters.
Trusted by customer-led product companies
The Enterpret Advantage
Enterpret automatically unifies your customer feedback across all data types and builds adaptive AI models tailored to your feedback architecture, delivering precise and granular insights.
Listen, learn, and act on customer feedback
Source of truth
Unify all feedback from all sources in a matter of few minutes to get the most comprehensive voice of your customer.
Custom Unified Feedback Taxonomy
Give structure to unstructured customer feedback - customized just for you. Taxonomy adapts to changes in feedback over time.
Powerful semantic search
Uncomplicated Google-like search across all of your feedback. Search for what the user meant, not just how the user said it.
User-friendly analytics suite
Built for powerful insights but easy for non-technical operators with pleasant UI, easy to build dashboards, and automated summaries of relevant data.
From implementation and onwards, get dedicated data auditors for weekly model refreshes, plus a dedicated CSM partner
Unlimited user seats
Bring your entire team into Enterpret without prohibitive costs and foster a culture of customer-centric strategy
Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.
VP of Data
Since launching our Voice of Customer program six months ago, our team has dropped our human inquiry rate by over 40%, improved customer satisfaction, and enabled our team to allocate resources to building features that increase LTV and revenue.
The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.
COO, Samsung Food
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
Business Operations, Apollo.io
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
Global VP of Customer Experience, Notion