Smartest alternative to
Unwrap AI

All customer feedback unified automatically and categorized accurately
to empower product orgs to build what matters.

Get Started

Take a Tour ▶

Trusted by customer-led product companies

The Enterpret Advantage

Enterpret automatically unifies your customer feedback across all data types and builds adaptive AI models tailored to your feedback architecture, delivering precise and granular insights.

Get Started

How Enterpret helps product development teams

Centralize

Consolidate and organize customer feedback in hours not days  

Centralize all customer feedback in a matter of minutes - social media, sales calls, support tickets, community forums.

Automatic data pull with custom business logic enabled through powerful native integrations.

Customer feedback across all sources is tagged with the same feedback taxonomy.

Get Started

Discover

Surface the insights that matter 

Go beyond high-level topics and understand granular reasons behind feedback trends.

Compare and contrast different user segments and metadata.

Detect and get alerted about anomalously rising feedback trends.

Get Started

ACT

Confidently drive product strategy with actionable insights

Filter signal from noise through AI models tailored to your feedback architecture.

Compare and Contrast insights across all essential customer segments - Closed Lost Deals vs. Closed Won Deals, Power Users vs. Casual Users.

Automated feedback reporting and alerts to up-level your execution on what matters the most.

Get Started

Source of truth

Unify all feedback from all sources in a matter of few minutes to get the most comprehensive voice of your customer.

Custom Unified Feedback Taxonomy

Give structure to unstructured customer feedback - customized just for you. no maintenance needed as it adapts to changes in feedback over time.

Powerful semantic search

Uncomplicated Google-like search across all of your feedback. Search for what the user meant, not just how the user said it.

User-friendly analytics suite

Built for powerful insights but easy for non-technical operators with pleasant UI, easy to build dashboards, and automated summaries of relevant data.

Partners  

From implementation and onwards, get dedicated data auditors for weekly model refreshes, plus a dedicated CSM partner

Unlimited user seats

Bring your entire team into Enterpret without prohibitive costs and foster a culture of customer-centric strategy

INTEGRATIONS

Unified view of your customers

Enterpret will integrate directly with any feedback channel. Take advantage of our CSV importer or API

View all Integrations

Security

Built for scale and enterprise level security

SOC-2 Type II certification, penetration tested, and regular vulnerability scans. Hosted behind a VPC. Data encryption at rest and transit.

Learn More

Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.

Mike McNasby

User Research Lead, Descript

We are laser-focused on giving customers more than they expect through a hospitality-first, individualized approach to drive retention and loyalty. Enterpret has allowed us to stitch together a full picture of the customer, including feedback and reviews from multiple data points. We now can super-serve our loyal customers in a way that we have never been able to before.

Anna Esrov

Vice President of Customer Experience & Loyalty

Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.

Dina Mohammad-Laity

VP of Data

Since launching our Voice of Customer program six months ago, our team has dropped our human inquiry rate by over 40%, improved customer satisfaction, and enabled our team to allocate resources to building features that increase LTV and revenue.

Abishek Viswanathan

CPO, Apollo.io

The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.

Larisa Sheckler

COO, Samsung Food

Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction

Nathan Yoon

Business Operations, Apollo.io

Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?

Emma Auscher

Global VP of Customer Experience, Notion