Emails are an essential source of information for many companies as this is their primary source of feedback and queries. We are introducing a way for users to ingest customer feedback from their emails directly into Enterpret, and add it to their feedback repository.
It's quite easy as well.
- Add a new email integration.
- Give it a name. This will generate a unique email ID for you.
- Forward email to the unique ID.
Enterpret will then automatically structure the email into tracked keywords or reasons mentioned in the feedback.