Analyzing customer feedback is now even easier with the new Top X feature on Quantify. Previously, saved Quantify data could only display values from the last user selection, which risked getting outdated as more feedback came in over time. With the new Top X feature, you can save and display the top 5, 10, or 15 values for a variety of data points, such as reasons, keywords, and metadata.
How does it work?
To use this feature, select the number of top values you want to display for a given data point. Quantify will then display the top values in descending order, enabling you to identify the most common issues customers are experiencing quickly. In addition, you can save this selection and always view the top values, even after future data updates.