We're over the moon to unveil our brand new Categories feature, designed to elevate experience and efficiency in your feedback analysis journey! 🚀

✨What's cookin' with Categories?

Four Fabulous Categories: Discover a more structured approach to feedback analysis with our four predefined categories - Help, Improvement, Complaint, and Praise. Making sense of your data has never been this delightful!

1. Smart Tagging: Watch as we cleverly tag keywords in records only when a category is detected, keeping your data clean and relevant.

2. Fixed Category Reasons: Each reason is now linked to a fixed category, making
it easier to understand and analyze.

3. Cross-Category Merges: Merge reasons across categories effortlessly, and let our platform find the ideal match for you.

4. Category Filters: Hone in on the most relevant insights for your business needs by applying category filters to refine your feedback analysis.

5. Toggle Categories: Using Quantify or Compare and grouping by Keywords? Simply toggle "Show Categories" to make them visible.

Jump into the fantastic world of Categories today and experience a more engaging and structured way to dissect your feedback data!