Querybuilder

Launching new querybuilder experience. Add filters by searching over possible values. Smart defaults build the query in just a few clicks. Narrow down the query from datapoints in a chart. Do this and more, all from your keyboard.

Improved search experience

Google like search experience over customer feedback received from any source. 'nuff said.

Just in time feedback alerts

Launching just in time feedback alerts to build a frontdoor service of customer feedback insights that flow directly into the team. Configure a query to find the relevant feedback and send it in realtime to slack or email.

Fixes and Improvements

  • Co-relation filter to see co-related entities/reasons.
  • Don't crash on saving an analysis with zero widgets.
  • Ability to archive and unarchive an analysis.
  • Go to Intercom/Slack directly from the feedback record.