Platform
Feedback Integration
Unify customer feedback from every channel
Integrations
Connect to any app containing customer feedback
Knowledge Graph
Connect feedback to customers, features & revenue
AI Insights
Query feedback for instant customer insights & data
Multi-level Taxonomy
Organize feedback by theme, feature & revenue impact
Close the Loop Workflows
Trigger workflows and drive measurable action
Dashboards & Reporting
Visualize customer insights and leverage ready-made VoC reports
Escalations Agent
Get alerts for high risk feedback and sentiment shifts
CSV Upload
Upload CSV to Enterpret
Easily upload any CSV file to pull in conversations about customer feedback into Enterpret and build the source of truth of customer feedback. All feedback is auto-categorized with the latest Enterpret taxonomy to ensure no feedback is missed.
Features
- Easy one-click integration.
- All conversations enriched with Enterpret's taxonomy with granularity and high accuracy.
- Works with 70+ languages.
- 100% complete data.
Salesforce Sales Cloud
Featured
Connect Enterpret with Salesforce Sales Cloud to understand the impact of feedback on revenue.
Feedback Source
Zapier
Featured
Integrate Zapier with Enterpret and streamline customer feedback analysis to elevate your product experience.
Feedback Source