Hi - this is Jenamarie from the Arc Membership Team!
We break our report into separate sections:
- Monthly Frustrations
- Known Bugs of Feedback themes
- Weekly Frustrations
- Performance Reports
Known Bugs of Feedback themes
Use this section to highlight the priority issues to address along side severity. We usually include links to work being done in our project management tool
Include a call out to qualitative insights alongside the metrics to add color and spark discussion with your team
Close the loop! Add a few notes from what was released or work that shipped that impacted the performance
In this section my team and I highlight the top bugs, feedback and request for prioritization alignment and discussion.