Seamlessly sync your data warehouse to Enterpret with the Census Integration
We are excited to partner with Census to help product teams seamlessly and quickly connect their data warehouses which contain rich sources of customer feedback into Enterpret. Census is a data activation platform built on your warehouse that enables companies to sync 360° customer data using Reverse ETL to build dynamic audiences with no-code segment builder.
Connecting Census to Enterpret unlocks many exciting opportunities for product teams to gain a more comprehensive understanding of customer feedback across all channels and deliver more actionable product insights. Read on to learn more:
Gain a deep understanding of customers
Customer feedback is siloed in many tools each with valuable data about your customers. With Census + Enterpret you can unify all data so that it stays in sync across all tools, so your team doesn’t have to go to 10+ different places to understand your customers.
Close the Loop
Identify the right person message, which customers to include in a beta program, and more. Connecting your data enables you to nurture valuable relationships with customers, create upsell opportunities, send product recommendations based on customer behavior, and trigger campaigns based on calculated metrics with up-to-date data.
Churn Risk Reduction
Use your product data and metrics to reduce risk. By surfacing the usage data in Enterpret you can run queries and notify your teams when there are downward usage trends or anomalies so they can take the best next actions to prevent churn.
Monitor customer behavior for signals that an account is ready to move to a higher usage tier. Prioritize ready accounts and alert account representatives proactively when it's time to engage accounts.
Custom Segments and Audiences
Create granular segments or audiences based on data so you can send personalized emails and messages, reengage inactive users, promote new features to users who requested them, and much more.
Start using the integration
Getting set up is a breeze - read our Help Center article to learn how to connect the power of Census + Enterpret.