Front

Integrate Front with Enterpret: No more digging through support conversations to find relevant customer feedback

Why integrate Enterpret with Front?

Enterpret integrates with Intercom to pull in customer feedback and automatically enriches each support ticket by pulling in a lot of the context surrounding it (e.g., user properties like plan type, device data, country). Enterpret then applies its customer-specific machine learning models to predict topics and granular reasons for each ticket.  Slice and dice more effectively by combining taxonomy-based analysis, product usage stats, customer demographic trends, and more.

Features

  • Easy one-click integration.
  • All conversations enriched with Enterpret's taxonomy with granularity and high accuracy.
  • Analyze and visualize by agent tags and user properties.
  • Join with product analytics data to understand feedback shared by a user cohort.
  • 100% complete data.