Import support tickets from Kustomer and easily detect product quality anomalies.
Enterpret integrates with Kustomer to pull in customer feedback and automatically enriches each support ticket by pulling in a lot of the context surrounding it (e.g., user properties like plan type, device data, country). Enterpret then applies its customer-specific machine learning models to predict topics and granular reasons for each ticket. You can then slice and dice more effectively by combining taxonomy-based analysis, product usage stats, customer demographic trends, and more.