Emails might just live forever. We have added email outbound to our growing list of integrations.

Slice and dice Enterpret's taxonomy or on any user property to find relevant feedback for your use-case. Stay up-to-date with feedback for your use-case with feedback alerts on Email. For any feedback alert, configure the outbound channel as a collection of emails, set up a schedule and the right amount of feedback - and we will do the rest.

Semantic Search on Analysis

We do our best job to make the taxonomy as comprehensive as possible - but we are bound to miss a few use cases. No worries - semantic search is to the rescue.

Simply search for your case - and see aggregates like how the sentiment is trending, what reasons feedback is being given for, what are the features being mentioned, and how.

Fixes and Improvements

• The normalization view for the stacked bar chart was not summing up to 100.
• See the list of dashboards an analysis is referring to. Add analysis to a dashboard directly from the analysis.
• Resetting changes in the querybuilder wasn't resetting analysis.

Dashboards

When working on Enterpret, you would be using multiple analyses for a feature launch or for setting the roadmap for the next quarter. It was cumbersome to onboard your teammate on your work.

Dashboards are the collection of analyses so you can easily curate your work. With dashboards, you can easily share a collection of analyses. You can also automate reporting to a wider audience by setting up a customizable schedule in which you deliver your report to slack or email. Quickly access the dashboard by pinning it to the sidebar.

Stella Connect Integration

We launched our custom Stella Connect Integration with easy one-click integration. This would allow you to analyze Stella Connect survey responses tagged with your custom taxonomy. Discover what's driving low NPS, and respond faster to product quality issues.

Reason Detail Page

To get more visibility into the definition of a reason, how it fits in the taxonomy - we have launched a detail page for each reason. This would help you to get an insight into what kind of sentences this reason gets mapped to, how it's been trending, and when it was discovered. Feedback cards highlight where the reason was discovered for better "enterpret"ability.

Fixes & Improvements

• Improved semantic search performance on keywords.
• New sidebar design
• Deprecated related queries on semantic search
• Stacked bar chart on analysis

When working on Enterpret, you would be using multiple analyses for a feature launch or for setting the roadmap for the next quarter. It was cumbersome to onboard your teammate on your work.

Dashboards are the collection of analyses so you can easily curate your work. With dashboards, you can easily share a collection of analyses. You can also automate reporting to a wider audience by setting up a customizable schedule in which you deliver your report to slack or email. Quickly access the dashboard by pinning it to the sidebar.

Stella Connect Integration

We launched our custom Stella Connect Integration with easy one-click integration. This would allow you to analyze Stella Connect survey responses tagged with your custom taxonomy. Discover what's driving low NPS, and respond faster to product quality issues.

Reason Detail Page

To get more visibility into the definition of a reason, how it fits in the taxonomy - we have launched a detail page for each reason. This would help you to get an insight into what kind of sentences this reason gets mapped to, how it's been trending, and when it was discovered. Feedback cards highlight where the reason was discovered for better "enterpret"ability.

Fixes & Improvements

• Improved semantic search performance on keywords.
• New sidebar design
• Deprecated related queries on semantic search
• Stacked bar chart on analysis

We empathise with our users and want to help them succeed in their roles by giving them as much data they need to successfully ship a project. This is why, we are rolling out status update emails in which we send bi-weekly emails to our users about entities/reasons/keywords for which they searched the most in that period and give an analysis of the feedback received in that period.The email comprises of 2 sections:1. Overall Health: This includes the overall feedback records and sentiment score for your product. This is for our users to keep in touch with the state of their product.2. Specific Feedback: This includes feedback about the entity/keyword/reason a user is interested in and allows users to directly go into Enterpret to view it.We also do not want to spam our users, which is why they can easily unsubscribe from these emails. For users who are excited about learning about projects they are working on, we allow them to pre-select entities and keywords which they want to learn from in the long run and get bi-weekly updates on those selected words.

Does your company use Gong? We have added Gong to our long list of integrations, and users can now integrate Gong on their Enterpret dashboard to analyse qualitative customer insights from calls.

To add Gong, users need to select Gong as an integration on the integrations page and login through their Gong ID. Users can then view data from Gong calls on their Enterpret dashboard. Users can also look at user feedback on the feedback cards.