WORKFLOW INTEGRATIONS

Trigger workflows enriched with customer insights

Insights stuck in spreadsheets and reports don’t drive change. Automate workflows in Jira and Linear with full context.

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The only platform that turns insights into action, building lasting customer trust

Embed customer context inside the systems where teams make decisions

Connect insights to tools like Jira, Linear and Slack so teams can act fast with full customer context

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JIRA / LINEAR LINKING

Assign Jira and Linear issues directly to  feedback and themes, zero copy/paste

AUTOMATIC Context Enrichment

Push feedback counts, impact, and backlinks to Jira so teams see the "why"

RICH LINK PREVIEWS

See a detailed preview of the linked Jira / Linear issue without leaving Enterpret

Detect key changes as they happen and respond without delay

Let Enterpret AI Agents detect feedback spikes, escalations, churn signals, issue resolutions, and trigger smart workflows automatically

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SMART SIGNAL DETECTION

AI Agents monitors 24/7 and detects spikes, emotional intensity, or custom prompts.

TRIGGER AUTOMATED WORKFLOWs

Instantly reassign Zendesk tickets, or create high priority issues in Jira. Act in seconds.

Configurable TRIGGER Rules

Define your own triggers and actions based on sentiment, revenue, or custom criteria.

Bring insights into the tools your teams use daily

Bridge insight and execution by integrating feedback directly into Slack threads, Notion docs, Linear tickets, and Canva decks

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SLACK INTEGRATION

Push dashboard snapshots and AI Agent alerts directly into Slack channels

WISDOM AI EVERYWHERE

Ask Wisdom AI in Slack, ChatGPT, Claude. Insights in seconds, zero tool-switching.

BROADCAST INSIGHTS

Export Wisdom AI insights as Notion docs or dashboards as Canva decks.

How Workflow Integrations Work

From insight to action, embed customer intelligence into tools where work happens

01
Connect Your Workflow Tools to Enterpret

Link the tools your teams already use fromissue trackers, support desks, docs, comms and BI, through to native integrations and webhooks. Choose where insights should appear and who can act.

02
DEFINE SIGNALS & RULES

Let AI Agents watch feedback 24/7 for spikes, sentiment shifts, escalations, churn risk, or custom patterns. Compose triggers using sentiment, revenue impact, account tier, product area, and more.

03
MAP ACTIONS ACROSS YOUR ECOSYSTEM

Turn signals into action automatically: create/update tickets, change priority/owner/SLAs, post channel updates, or generate artifacts (docs, decks). Route to any third-party system, including your internal tools via configurable actions or APIs.

04
ACT WITH CUSTOMER INTELLIGENCE

Teams get instant intelligence where they work: @mention Wisdom AI in Slack or Linear for research-grade answers, receive automated dashboard snapshots in Slack channels, or export insights as Notion docs and Canva presentations. Zero tool-switching, zero context lost.

use cases

Save time and stop manually tagging feedback.

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

TRADITIONAL

Infrequent snapshots of only the loudest customers

Customer experience

Infrequent snapshots of only the loudest customers

Voice of customer

Infrequent snapshots of only the loudest customers

Voice of customer

Infrequent snapshots of only the loudest customers

TRADITIONAL

Infrequent snapshots of only the loudest customers

Customer experience

Infrequent snapshots of only the loudest customers

Voice of customer

Infrequent snapshots of only the loudest customers

use cases

Key Benefits

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

How Close the Loop Works

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

01
Detect resolutions automatically

Track when linked Jira or Linear issues are marked complete.

02
Aggregate context instantly

Track when linked Jira or Linear issues are marked complete.

03
Review & approve with control

Track when linked Jira or Linear issues are marked complete.

04
Deliver at scale

Track when linked Jira or Linear issues are marked complete.

05
Measure the impact

Track when linked Jira or Linear issues are marked complete.

UNIFY

Connect feedback to business reality

We know feedback isn’t mere standalone data. Knowledge Graph connects your feedback data to users, accounts, opportunities, products, and more—unlocking deeper insights previously undiscovered.

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UNIFY

Build a graph that reflects your unique business

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

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Where customer voices flow into product decisions

Bring customer feedback into the tools that power product planning & prioritization

Explore integrations

Start transforming feedback into customer love.

Leading companies like Perplexity, Notion and Strava power customer intelligence with Enterpret.

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