AI AGENTS

Turn insights into action with AI Agents

Detect issues and trends as they happen and trigger automated workflows or route context-rich alerts to the right owner instantly

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The only platform that turns insights into real-time action, building lasting customer trust

Detect critical signals before they become fires

AI Agents monitor every signal 24/7, detect anomalies in real-time, and alert the right owner instantly

See it in action

QUALITY MONITOR AGENT

Detects spikes and anomalies, alerts owners in Slack/email before it turns into an incident

ESCALATION SHIELD AGENT

Flag emotionally-intense, high-escalation risk feedback needing immediate attention

SENTIMENT SHIFT AGENT

Detect negative sentiment shifts in support threads, enabling timely intervention

Get the right insight to the right owner, instantly

AI Agents deliver personalized, actionable insights to each role, keeping everyone as informed as your best analyst

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CONTEXT-AWARE DRAFTING

AI generates comms with customer context. Every message is personal, not templated.

APPROVAL WORKFLOW

Review the comms for approval, keeping human-in-the-loop.

CHURN RISK AGENT

Notifies when accounts show churn signals or deals risk slipping to Closed Lost

Trigger automated workflows to drive instant action on insights

Insights lose value when action lags. AI Agents close the gap with instant tickets, updates, and workflows to drive immediate action, not future meetings

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CLOSE THE LOOP AGENT

Notify teams when issues resolve and trigger follow-ups, creating trust-building moments.

Automated Issue Creation

Convert critical feedback into tracked issues with full context, assignees, and priority

CUSTOM AgENTS

Build agents tailor-fit to your workflows with custom prompts, triggers, and action

How AI Agents Work

From passive monitoring to proactive action, discover how to transform signals into outcomes

01

Always-On Detection Across SourceS

Monitor Jira and Linear in real-time to catch every resolved issue. The moment a ticket resolves, Close the Loop springs into action, no manual tracking required.

02

Detect What Matters WITH AI

Apply AI-powered detection to identify anomalies, sentiment shifts, volume spikes, and risk indicators. Each agent specializes in specific patterns: quality issues, churn signals and escalation risks so nothing critical slips through.

03

Draft On-Brand Responses with Control

Route insights to Slack, Jira, Linear, or email with assignee, priority, due date, and next-best actions so the right person acts immediately, without digging through dashboards.

04

Deliver & Measure at Scale

Create tickets, update CRM records, trigger workflows, and close the loop with customers. Measure time-to-resolution, prevented escalations, and revenue protected, proving ROI on every alert.

use cases

Save time and stop manually tagging feedback.

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.