AI AGENTS

Turn insights into action with AI Agents

Detect issues and trends as they happen and trigger agentic automations to send alerts and take action, instantly.

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The only platform that turns insights into real-time action, building lasting customer trust

Detect critical signals before they become fires

AI Agents monitor every signal 24/7, detect anomalies in real-time, and alert the right owner instantly

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QUALITY MONITORING

Detects spikes and anomalies, alerts owners in Slack/email before it turns into an incident

ESCALATION DETECTION

Flag emotionally-intense, high-escalation risk feedback needing immediate attention

SENTIMENT MONITORING

Detect negative sentiment shifts in support threads, enabling timely intervention

Context-aware agents workflows that can act, not just alert

Harness skills, native connectors, tools and memory that can help your team get more done

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SELF-IMPROVING HELP DOCS

Identify recurring questions not covered by existing content and draft improvements

SUPPORT QA + COACHING

Analyze agent-level CSAT and create coaching plans for managers

ACCOUNT HEALTH

Notices when accounts show risk signals, and create action plans for CS and GTM teams

Always-on agent automations that can self-start

Insights lose value when action lags. Enterpret's agent automations run on a schedule or fire on a signal from feedback, so the work that matters never slips.

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VOC REPORTING

Notify teams when issues resolve and trigger  follow-ups, creating trust-building moments

Automated Issue Creation

Convert critical feedback into tracked issues with full context, assignees, and priority

BUILD YOUR OWN

Build agents tailor-fit to your workflows with custom prompts, triggers, and actions

How Enterpret's Agents Work

From passive monitoring to proactive action, discover how to transform signals into outcomes

01
Always-On Detection Across SourceS

Monitor Jira and Linear in real-time to catch every resolved issue. The moment a ticket resolves, Close the Loop springs into action, no manual tracking required.

02
Detect What Matters WITH AI

Apply AI-powered detection to identify anomalies, sentiment shifts, volume spikes, and risk indicators. Each agent specializes in specific patterns: quality issues, churn signals and escalation risks so nothing critical slips through.

03
DRIVE ACTION with Control

Perform actions in connected tools. Go beyond just alerting in Slack: create tickets with context, send emails, draft decks and docs, so the next team can review and act seamlessly.

04
Deliver & Measure at Scale

Create tickets, update CRM records, trigger workflows, and close the loop with customers. Measure time-to-resolution, prevented escalations, and revenue protected, proving ROI on every alert.

use cases

Save time and stop manually tagging feedback.

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

TRADITIONAL

Infrequent snapshots of only the loudest customers

Customer experience

Infrequent snapshots of only the loudest customers

Voice of customer

Infrequent snapshots of only the loudest customers

Voice of customer

Infrequent snapshots of only the loudest customers

TRADITIONAL

Infrequent snapshots of only the loudest customers

Customer experience

Infrequent snapshots of only the loudest customers

Voice of customer

Infrequent snapshots of only the loudest customers

use cases

Key Benefits

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

Rebuild trust at scale

Customers see that their voice directly shaped product decisions.

How Close the Loop Works

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

01
Detect resolutions automatically

Track when linked Jira or Linear issues are marked complete.

02
Aggregate context instantly

Track when linked Jira or Linear issues are marked complete.

03
Review & approve with control

Track when linked Jira or Linear issues are marked complete.

04
Deliver at scale

Track when linked Jira or Linear issues are marked complete.

05
Measure the impact

Track when linked Jira or Linear issues are marked complete.

UNIFY

Connect feedback to business reality

We know feedback isn’t mere standalone data. Knowledge Graph connects your feedback data to users, accounts, opportunities, products, and more—unlocking deeper insights previously undiscovered.

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UNIFY

Build a graph that reflects your unique business

Create flexible, extensible objects—like Agents, Employees, Stores, Personas, or Campaigns—to model exact context for sharper intelligence.

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Where customer voices flow into product decisions

Bring customer feedback into the tools that power product planning & prioritization

Explore integrations

Start transforming feedback into customer love.

Leading companies like Perplexity, Notion and Strava power customer intelligence with Enterpret

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