Zendesk Chat

Connect Enterpret with Zendesk Chat, pull in all customer conversations with customer service agents, and find relevant feedback.

Why integrate Enterpret with Zendesk Chat?

Enterpret supports integration with Zendesk Chat. The integration pulls in all chat conversations between agents and customers enriches each conversation for hundreds of reasons. Analyze feedback and slice and dice more effectively by combining taxonomy-based analysis, product usage stats, customer demographic trends, and more.

Features

  • Easy one click integration.
  • All conversations enriched with Enterpret's taxonomy with granularity and high accuracy.
  • Works with 70+ languages.
  • Analyze and visualize by agent tags and user properties.
  • Join with product analytics data to understand feedback shared by a user cohort.
  • Easy redirect to Zendesk.
  • 100% complete data.