Smartest alternative to Inari
Enterpret transforms scattered feedback into a connected system your team can use to prioritize, improve, and build with clarity
Why leading teams choose Enterpret over Inari
Enterpret uncovers the “why” behind every signal
Summarizing what customers say is table stakes. You need to understand why. Enterpret connects the dots between feedback themes, customer sentiment, and business impact to reveal the real drivers behind every trend.
Enterpret connects feedback to business impact
Teams want more than just themes; they want to know what moves the needle. Enterpret adds the business context that ties every signal to customer health, product priorities, and revenue impact so teams know exactly where to focus.
Enterpret learns, adapts, and acts automatically
Interfaces that summarize feedback are static. Enterpret’s adaptive intelligence evolves with every new signal so insights stay accurate, contextual, and ahead of change.
Unify feedback with your business context to prioritize what truly matters
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Connect with over 50+ sources from Zendesk, Salesforce, Slack, Reddit, and more
OAuth-based setup in under 60 seconds. No code to write, no maintenance overhead
Every feedback is classified in your taxonomy the moment it lands - zero manual tagging
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Define L1/L2/L3 from product area → feature → sub-feature to match your org structure
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Surface the “why” behind the “what” that drives customer love, complaints, requests
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Drive accountability and action by automatically routing insights to right teams
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Define any business entity (e.g. Stores, Competitors, Personas) and its relationships
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Automatically unify the same user and account across sources into one identity
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Visualize and manage users, accounts, and other connected entities
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Write natural language instructions to extract any signal. No code needed, infinitely flexible
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Enrich new feedback automatically and retroactively backfill historical records
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Build and evolve your enrichment library over time. Test, iterate, deploy in minutes.
Transform raw feedback into data you can act on
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Rank themes by ARR, CSAT, NPS impact, not just volume. Slice by dimensions, no SQL
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Compare cohorts, segments, and time periods to isolate what’s changing and why
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Jump from any chart to verbatim feedback and AI summaries
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Reviews 100% of your feedback corpus (not just a small sample) for complete answers
Trace every answer back to actual customer conversations.
Search the web and 3p tools for latest news, roadmap docs, product analytics and beyond
Turn insights into action with AI Agents and automated workflows
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Detects spikes and anomalies, alerts owners in Slack/email before it turns into an incident
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Flag emotionally-intense, high-escalation risk feedback needing immediate attention
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Detect negative sentiment shifts in support threads, enabling timely intervention
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Get notified in Slack/email when linked tickets resolve. Know when to follow-up
See the problem, resolution, and impacted users in one view. Stop hunting for context
AI generates comms with customer context. Every message is personal, not templated
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Assign Jira and Linear issues directly to feedback and themes, zero copy/paste
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Push feedback counts, impact, and backlinks to Jira so teams see the "why"
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See a detailed preview of the linked Jira / Linear issue without leaving Enterpret
Give Enterpret a Spin
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
We chose Enterpret for its intuitive UI and seamless data integrations, which enable us to combine data from all sources and generate deep, multi-layered insights. The insights we've gained are already driving meaningful change across our organization, and their responsive support and collaborative approach have been invaluable.
We use Enterpret for our VoC & Root Cause Elimination Program. It's helping us solve the issues of aggregating disparate sources of feedback (often tens of thousands per month) and distilling it into specific reasons, with trends, so we can see if our product fixes are delivering impact.
The advantage of Enterpret is that we’re not relying entirely on human categorization. Enterpret is like a second brain that is looking out for themes and trends that I might not be thinking about.
Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.
Enterpret's Gong Integration is a game changer on so many levels. The automated labeling of feedback saves dozens of hours per week. This is essential in creating a customer feedback database for analytics.
With Enterpret powering Voice of Customer we're democratizing feedback and making it accessible for everyone across product, customer success, marketing, and leadership to provide evidence and add credibility to their strategies and roadmaps.
