Customer Insights Platform for Modern Product Teams
Unlock the full potential of your customer data. Enterpret's customer insights platform brings together feedback from every touchpoint, analyzes it with advanced AI, and delivers strategic intelligence that drives product innovation and customer satisfaction.
One Platform, Complete Customer Understanding
Stop piecing together insights from disconnected tools. Enterpret consolidates feedback from support, sales, product analytics, app stores, and social media into one intelligent platform. Our AI enriches and organizes every signal automatically, creating a unified view of customer needs and sentiment.
Platform Intelligence at Your Fingertips
Access the full power of your customer insights platform through conversation. Wisdom AI lets you query your entire feedback repository naturally: "Compare satisfaction between paid vs. free users" or "What are common complaints about onboarding?" Get synthesized insights backed by customer quotes, instantly.
A Platform That Never Sleeps
Great platforms work for you automatically. Enterpret's AI Agents continuously monitor your customer data for meaningful changes—new pain points, feature opportunities, or sentiment shifts. Set up workflows that deliver critical insights to stakeholders in real-time, making your platform an active partner in decision-making.
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
We chose Enterpret for its intuitive UI and seamless data integrations, which enable us to combine data from all sources and generate deep, multi-layered insights. The insights we've gained are already driving meaningful change across our organization, and their responsive support and collaborative approach have been invaluable.
Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.
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The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.
We are laser-focused on giving customers more than they expect through a hospitality-first, individualized approach to drive retention and loyalty. Enterpret has allowed us to stitch together a full picture of the customer, including feedback and reviews from multiple data points. We now can super-serve our loyal customers in a way that we have never been able to before.
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Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
