Customer feedback is everywhere. Customer intelligence is here.
Enterpret is the leading customer intelligence platform that unifies all your feedback with AI that understands your business — turning noise into intelligence that drives growth
The Customer Intelligence Platform That Transforms How You Build
Centralize feedback and organize by theme, feature & revenue impact
Let AI handle the heavy lifting by unifying feedback and structuring it into layered, customizable themes and reasons
• Connect feedback from 50+ sources across tickets, reviews, calls, chats, social and surveys
• Map customer signals to accounts, features & revenue
• Filter, tag and cluster feedback by context and themes
Visualize and query customer feedback to uncover deep insights
Analyze feedback across dashboards and AI queries to uncover correlations between sentiment, features and impact
• Use ready-made VoC reports for insights & leadership
• Use natural language to instantly get answers and data on customer issues and feedback trends
• Access insights directly in Slack, ChatGPT, Cursor, and beyond
Trigger workflows, assign owners, and notify teams on customer feedback
Turn insights into action by automating workflows in Jira, Slack, and other tools to close the loop
• Get automatic alerts to high risk feedback and sudden changes in sentiment
• Create or link Jira and Linear issues directly
• Auto-generate personalized responses and tracking
Voice of Customer Reinvented for the AI Era
In the AI era, competitive advantage moves at the speed of customer feedback. But most companies are still trapped in the reactive era. Quarterly surveys that capture 2% of your customers. Manual categorization that consumes 80% of analyst time. Static dashboards that take months to surface insights that are already obsolete.
The gap is widening. While AI-native leaders transform customer voice into competitive advantage at lightning speed, traditional feedback approaches are becoming competitive liabilities.
Customer intelligence changes everything from reactive management, to proactive transformation.
Generic AI gives generic insights. Enterpret speaks your language.
From Sampled Surveys to Complete Voice
We once relied on small, periodic surveys. And now every customer interaction, from tickets to reviews, speaks in real time
Feedback from selective samples & delayed insights
Every feedback and interaction, unified in real-time
From Manual Tagging to Intelligent Classification
What once took hours of manual sorting now happens instantly through AI that learns your taxonomy and refines it over time
Manually tagging, organizing & maintaining for hours
AI continuously learns and adapts your taxonomy
From Static Reports to Living Intelligence
Reporting once summarized the past. Now intelligence evolves with the present, learning, adapting, and surfacing what matters as it happens.
Reports captured what already happened & weeks ago
AI reveals reports, trends and opportunities in real time
From Insights to Measurable Outcomes
We once collected insights to understand. Now we turn every customer signal into decisions that shape products, experiences, and growth.
Insights were static & never made it past the slidedeck
Intelligence drives continuous action & results
Enterpret has transformed our ability to use feedback to prioritize customers and drive product innovation. By using Enterpret to centralize our data, it saves us time, eliminates manual tagging, and boosts accuracy. We now gain near real-time insights, measure product success, and easily merge feedback categories. Enterpret's generative AI technology has streamlined our processes, improved decision-making, and elevated customer satisfaction
We chose Enterpret for its intuitive UI and seamless data integrations, which enable us to combine data from all sources and generate deep, multi-layered insights. The insights we've gained are already driving meaningful change across our organization, and their responsive support and collaborative approach have been invaluable.
Before Enterpret, organizing research data took an entire day. Now, research synthesis is 83% faster - it takes just 15 minutes to pull the data and another 15 minutes to start synthesizing. Enterpret removes the manual work, allowing me to focus on strategic thinking with a clear mind.
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The Enterpret platform is like the hero team of data analysts you always wanted - the ability to consolidate customer feedback from diverse touch points and identify both ongoing and emerging trends to ensure we focus on and build the right things has been amazing. We love the tools and support to help us train the results to our unique business and users and the Enterpret team is outstanding in every way.
We are laser-focused on giving customers more than they expect through a hospitality-first, individualized approach to drive retention and loyalty. Enterpret has allowed us to stitch together a full picture of the customer, including feedback and reviews from multiple data points. We now can super-serve our loyal customers in a way that we have never been able to before.
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Enterpret is one of the most powerful tools in our toolkit. It's very Member-friendly. We've been able to share how other teams can modify and self-serve in Enterpret. It's bridged a gap to getting access to Member feedback, and I see all our teams finding ways to use Enterpret to answer Member-related questions.
Enterpret helps us have a holistic view from our social media coverage, to our support tickets, to every single interaction that we're plugging into it. Beyond just keywords, we can actually understand: what are the broader sentiments? What are our users saying?
