Skill library · product · CX · voice of customer
Claude skills for
Product builders
Free, ready-to-run Skills for product managers, CX leaders, and voice-of-customer teams. Drop the Markdown files into Claude, point them at your feedback, and stop rebuilding the same analysis every quarter.
Customer Feedback Quantification
Take the first Skill now and see whether the method holds up on your own feedback before you hand over an address.
01 • The Primer
What is a Claude Skill?
A Skill is a Markdown file that tells Claude how to do one job properly — the method, the inputs it needs, the format it returns, and the traps to avoid. You write it once. Every run after that is consistent.
The same severity scale and ARR weighting every time, not whatever the prompt happened to say that day.
Plain Markdown. Works in Claude, Claude Code, and any tool that reads a Skills folder.
Point them at pasted feedback, or wire the Enterpret MCP server and let Claude read the real corpus.
02 • Who it is for
What is a Claude Skill?
PRIORITISATION
You need to know which theme is worth a sprint. These Skills size a theme by prevalence, severity, and the revenue behind it, then hand you a brief you can take into planning.
DEFLECTION AND ESCALATION
You need to know what is actually driving ticket volume and which escalation to move first. These Skills cluster the root cause and rank exposure instead of recency.
REPORTING CADENCE
You need the same method every cycle so the numbers are comparable. These Skills fix the scale and the format so your readout survives being questioned.
03 • The Library
Six Skills, one job each
Each one solves a job someone in product, CX, or VoC does by hand every week.
04 • Bring your own data
You do not need Enterpret to run these
The method is in the file. What changes is how much feedback Claude can see when it runs.
On your own
Paste it in
Attach a CSV export, a batch of tickets, or a survey dump. The Skill applies the same severity scale and ARR weighting to whatever you give it, and tells you where the sample is thin.
With Enterpret and the MCP sERVER
Query the whole corpus
Claude reads the Customer Context Graph directly. Every theme arrives already classified by the Adaptive Taxonomy and already tied to account, plan, and ARR, so prevalence and revenue exposure are computed across all your feedback rather than the slice you had time to paste.
01 • install
Running in four minutes
Download the files
One zip, five Markdown files. No install, no dependencies.
Drop them into Claude
Add them to a Project, or copy the folder into ~/.claude/skills for Claude Code.
Feed it your feedback
Paste an export, attach a CSV, or connect the Enterpret MCP server to read the live corpus.
Ask for the output
Name the Skill and the question. You get the same structure every run.
Get the six Skills
We will email you the files and nothing else you did not ask for.
Download the Customer Feedback Quantification skill
Download the Root Cause Analysis for Customer Feedback skill
Download the Feedback Prioritization by Customer Segment skill
Download the Conflicting Customer Feedback Analysis skill
Download the Closed-Loop Feedback Tracking skill
Download the Emerging Trend Detection in Customer Feedback skill