Enterpret logo — AI Voice of Customer software

AI-First Isn't Enough: What Winning Product and CX Teams Do Differently

Marty Cagan and Enterpret's Jack Divita on what real transformation takes when AI makes building cheap, and how product and CX win by working from one customer reality
70%
Faster Reporting
220M
Users' Feedback Analyzed
9x
Growth From Customer Feedback
10x
Scaled Feedback Ops
83%
Faster Research Synthesis

Enterprise-grade security, built in.

Frequently Asked Questions

01

Which function at an organization gets the most value from Enterpret?

Enterpret helps product, leadership, voice of customer and customer experience teams.

02

How much monthly feedback should I have to get value from Enterpret?

We recommend that teams have at least 1,000 combined feedback records from all sources (support tickets, social, communities, etc.) per month.

03

Does Enterpret work well for technical products?

Enterpret works well for any team that is looking to consolidate customer feedback and understand what their customers want, at scale.

04

What can I use Enterpret for?

Enterpret helps product development teams consolidate their data and build custom taxonomies using large language models to automate tagging. Teams use Enterpret to surface answers to the most pressing customer questions, identify the most critical pain points to solve, and validate what customers care about the most.

05

Is our customer data secure with Enterpret?

Enterpret is committed to delivering forward-thinking technology while honouring the responsibility to safeguard the data customers share with us. We are SOC 2 Type 2, GDPR, and CCPA compliant. For full details on our security posture you can go to https://www.enterpret.com/security.

06

What tools does Eenterpret integrate with?

Enterpret integrates with 50+ tools for a variety of use cases. From importing customer feedback to notifying support agents of trending issues, we integrate with many products used by Product, CX, Support, Sales, and Marketing teams (e.g. Zendesk, Gong, Qualtrics, Linear, etc). Check out https://www.enterpret.com/platform/integrations for a full list of integrations.