Platform
Feedback Integration
Unify customer feedback from every channel
Integrations
Connect to any app containing customer feedback
Knowledge Graph
Connect feedback to customers, features & revenue
AI Insights
Query feedback for instant customer insights & data
Multi-level Taxonomy
Organize feedback by theme, feature & revenue impact
Close the Loop Workflows
Trigger workflows and drive measurable action
Dashboards & Reporting
Visualize customer insights and leverage ready-made VoC reports
Escalations Agent
Get alerts for high risk feedback and sentiment shifts
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Enterpret PRD Notion Template
How to Use This Template
- Purpose: Align your team (Design, Engineering, GTM, Support, Success, etc.) by explicitly documenting the reasoning, context, and expectations behind prioritization decisions.
- Goal: De-risk decisions by identifying key assumptions, aligning on context, and maximizing the likelihood of delivering value to customers.
Best Practices:
- Collaborate: Share this template before planning meetings and encourage team contributions.
- Iterate: Use this template during planning meetings and retrospectives.
- Learn: Reflect post-shipment on decision quality, assumptions, and impact to continuously improve.
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