Platform
Feedback Integration
Unify customer feedback from every channel
Integrations
Connect to any app containing customer feedback
Knowledge Graph
Connect feedback to customers, features & revenue
AI Insights
Query feedback for instant customer insights & data
Multi-level Taxonomy
Organize feedback by theme, feature & revenue impact
Close the Loop Workflows
Trigger workflows and drive measurable action
Dashboards & Reporting
Visualize customer insights and leverage ready-made VoC reports
Escalations Agent
Get alerts for high risk feedback and sentiment shifts
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Enterpret Product Discovery Template
Powering Product Discover with Customer Insights
Hey, I’m Vivek! I lead product at Enterpret, where I am responsible for building features that help customer-led companies do more with their feedback.
At Enterpret, the product team uses this template to facilitate product discovery. This the step before PRDs. This is broken into three parts:
- Part 1: Discovery
- Part 2: Investigation
- Part 3: Ideation
In this FigJam template I’ll use the scenario that I’m a AI PM at Spotify looking to figure out what to build and work on next.
Click here to get the template!
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