Enterpret
Product Updates

Shipped multi-select Fields on Unified Fields for easier editing

Users can now select multiple fields together while creating or editing a Unified Field. Previously, this was limited to one selection at a time.

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Enabled CTA to navigate to created Quantify from Wisdom

Users can now navigate to a Quantify they created from Wisdom by clicking on the VIEW QUANTIFY CTA in the notification. Previously, there was no simple way to get to the created Quantify.

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Reduced precision of % to 1 decimal point for less cognitive load

The precision of percentage values on Enterpret is now 1 decimal point. Previously, this was 2 decimal points, which added unnecessary cognitive load without sufficient value.

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Released ability to Add Text in a Dashboard for enhanced storytelling with customer insights

By popular demand Enterpret users can add Text to your Dashboards! This feature allows you to jot down notes, provide explanations for your Quantify charts, and add any additional context needed. Improve communication and make your dashboards more informative and insightful.

Delivered new Error States for CSV File Upload Errors for clarity in error handling

Revamped the error states for CSV file uploads through the Integrations screen. Previously, users encountered a generic "failed to fetch" error, making troubleshooting difficult. Now, two distinct error state screens will provide specific feedback:

• Error encountered while uploading
• Error encountered after uploading

This enhancement reduces frustration and helps users quickly identify and resolve issues.

Launched Wisdom Chat List Extension for maximum visibility

Previously see all Wisdom chats was limited to 10 chats and now we've update the CTA to "See all Chats" and the list now displays as many chats as can fit in the left pane without scrolling. This enhancement allows you to access more conversations at a glance, improving efficiency and user experience.

Introduced Summarize with Wisdom CTA improvement on feed to optimize screen space

The Summarize with Wisdom CTA has been refined to save vertical space. We've replaced the full-width CTA with a regular CTA next to the feedback/summary toggle. Additionally, minor adjustments to the summary card enhance usability, making your workflow smoother and more intuitive.

Bug Fixes

Updated Dashboard navigation for Quantify Charts for better dashboard management

We've fixed the issue where adding a Quantify chart to the dashboard redirected users to the bottom of the page. Now, when you insert a chart, you remain at the chosen position, ensuring a seamless and efficient dashboard management experience.

Create Collections to share and save your most important feedback

NEW! Collections allow you to curate, organize, and share groups of feedback. Cherry-pick the most important feedback or group relevant insights together that can be used for planning, onboarding and sharing insights with your team. ‍

• ‍Enrich Product Strategy and Documentation: Use Collections to gather and organize valuable anecdotes and feedback. Use Collections during product strategy meets or link in planning documents, PRDs, and other key documentation with curated insights that provide a deeper understanding of user needs and preferences.‍
• Democratize Insights Across Teams: Empower your team by providing access to curated feedback. Collections enable you to bring your team into the feedback loop in a structured and meaningful way, ensuring everyone is aligned and informed about user perspectives.‍
• Accelerate Team Onboarding: Make Collections part of your onboarding process for new teammates. By sharing curated sets of feedback, new teammates can quickly get up to speed with user insights, company priorities, and project context, facilitating a smoother transition and faster productivity.
  

Learn how to set up Collections here and read about what's next for Collections on our blog.

Improved the Compare Page Experience with Auto-Save Renamed Filters

Users can now rename filters on the Compare page by simply pressing `Enter`, eliminating the need to interact with the❌ or ✅ icons. This enhancement reduces the number of clicks and streamlines the renaming process.

Updated Dashboard Filters  to apply to the denominators for more accurate data representation

Global filters on dashboards will now apply to the denominator of a Quantify chart. This change ensures consistency and accuracy in the displayed results, addressing previous issues where unexpected results occurred due to filters not applying to the denominator.

Added Time-Range quick switch on Trend Charts with no results for better user interaction

Trend charts without results will now display the quick switchers at the bottom of the bar, allowing users to easily switch to a different time window. This improvement enhances user interaction and includes updated copy for better clarity.

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Released enhanced Comparisons for more customizable data analysis

Now you have the flexibility to edit the denominator in percentage comparisons, allowing for more precise and relevant data insights.

Launched an Amazon Connect Integration for seamless call management

Direct integration with Amazon Connect streamlines the ingestion of support calls, enhancing workflow efficiency. The integration includes transcription support for automatic transcription of audio feedback ensures that no detail is missed and enhances record-keeping.

Enhanced Webhook support for expanded functionality for audio and video tools

Our Webhook API now includes support for audio recordings, enhancing the ways you can interact and provide feedback. The updates support audio and video recordings, with or without transcripts, accommodating various feedback formats. Enterpret efficiently processes and organizes audio/video inputs, simplifying data handling and analysis for automatic transcription and speaker classification.

Shipped the ability to use Metadata as a link for streamlined source accessibility

For sources that lack a native link (like uploading a file, or sending data through Zapier, Census, Webhook APIs, Snowflake, etc.), users can now use a metadata field as a clickable link, improving data traceability and access.

Renamed Search to Feed for enhanced content discovery

The "Search" feature has been renamed to "Feed" to reflect its broader utility and focus on delivering relevant content. All Saved Items will remain unchanged. Stay tuned for more innovative features that enhance your experience

Optimized navigation on smaller screens to optimized user experience

We've shipped an adaptive navigation bar that automatically adjusts on smaller screens, ensuring that essential features are always accessible and user interaction is intuitive.

Introduced new personalized Onboarding

We've introduced a new personalized onboarding process that prompts new users to provide their role and areas of interest during signup. Whether you're a Product Manager, Founder, or Customer Success Manager, this onboarding process helps you outline your role, teams, and projects. With this information, the Wisdom experience becomes tailored to you, offering preset prompts that align with your role and interests.

Learn more about Wisdom!

Added an Update Interests for a more personalized Wisdom experience

For a more personalized experience, we've added an 'Update Interests' feature on the Wisdom page. Click the You can modify your role and areas of work here. Refreshing the page within 30 seconds will ensure your recommended prompts are updated based on these new interests.

Enhanced Data Visualization in Pie Charts

We've enhanced the data visualization in pie charts by including an "Others" bucket to provide a more comprehensive view of all unselected values.

Previously, pie charts only displayed selected values (up to 15) as a percentage of those chosen, but with this improvement, you now see both selected and unselected values, allowing for a more accurate understanding of your data.

Bug Fixes and Improvements

• Resolved issues with the SAVE TO DASHBOARD button that caused Dashboards to refresh unexpectedly

Introduced Real-time Reporting cadence for faster insights‍

We've added a new real-time cadence for reporting, allowing users to subscribe to a Saved Search to get immediate updates. (See main image for visual)

Enhanced Metadata Management

We're continuing to invest in streamlined ways for users to manage their metadata:

• Users can now change the data type of a metadata field for more flexible quantification

• Update a Unified Field directly within the product for a streamlined experience

Improved Category Filters

‍Category filters have been updated to work on co-occurring Reasons, enhancing the way you can sort and view data.

Expanded Visibility in Metadata Management‍

The metadata management table now displays the number of unique values for each metadata field, along with its coverage percentage for the source’s feedback records, upfront.