Platform
Feedback Integration
Unify customer feedback from every channel
Integrations
Connect to any app containing customer feedback
Knowledge Graph
Connect feedback to customers, features & revenue
AI Insights
Query feedback for instant customer insights & data
Multi-level Taxonomy
Organize feedback by theme, feature & revenue impact
Close the Loop Workflows
Trigger workflows and drive measurable action
Dashboards & Reporting
Visualize customer insights and leverage ready-made VoC reports
Escalations Agent
Get alerts for high risk feedback and sentiment shifts
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