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Latest Blogs, News And Industry Tips

Read the latest articles on customer feedback analytics best practices, building customer-centric products, and the latest in generative AI.
Voice of Customer
Here’s why your Voice of Customer program isn’t giving you the insights you need
Oct 3, 2023
Voice of Customer
8 Best Voice of Customer Tools in 2024
Feb 26, 2024
Voice of Customer
How to build and scale a Voice of the Customer Program: Learn from leaders at Figma, Notion, and Zoom
Oct 3, 2023
Voice of Customer
Harnessing VoC Surveys for Product Growth
Oct 3, 2023
Voice of Customer
How Apollo.io grew 9x by mapping customer feedback to revenue
Dec 13, 2023
Voice of Customer
How to use Voice of Customer at a PLG Company: Insights from Apollo.io’s CPO
Feb 7, 2024
Voice of Customer
Enterpret Voice of Customer Maturity Model
Feb 16, 2024
Voice of Customer
How Feeld uses Enterpret to actively listen to community feedback during a product launch
Mar 5, 2024
Insight
Your qualitative feedback is abstract and hard to quantify. Here’s how you fix it.
Oct 17, 2023
Insight
Starbucks’ app issues are getting worse, and it’s costing them $44k every month
Feb 8, 2024
Insight
5 ways to turn customer feedback into insights with Enterpret
Feb 8, 2024
Insight
How product teams validate assumptions and hypotheses in Enterpret
Feb 8, 2024
Insight
OpenAI is winning the GenAI race, but is it leaving everyday users behind?
Mar 22, 2024
Insight
How Boll and Branch uses Enterpret to transform feedback into customer loyalty and revenue
Mar 28, 2024
Insight
Airbnb released 50+ features in 2023 but broke their core search experience
Feb 8, 2024
Generative AI
Building blocks of MLOps: What, Why and How?
Oct 1, 2023
Generative AI
How to use Generative AI to build better products with customer feedback
Mar 21, 2024